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Automation · Playbook

Booking & scheduling automation

Self-serve scheduling, confirmations, reminders, and optional deposits to cut no-shows.

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Online and WhatsApp booking flows

Give customers a clear path from selecting a service to confirming a time. Make required details and the final booking status visible on the channel they use.

Calendar sync and availability rules

Define operating hours, appointment lengths, buffers, and resource constraints. Decide which calendar owns availability and how changes or conflicts are reconciled.

Reminder and confirmation sequences

Plan messages around the booking lifecycle, including changes and cancellations. Give customers a clear next action and let operators see when delivery needs attention.

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